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Tangerine launches biggest, most innovative advertising campaign in its history

  (April 21, 2014)

Campaign aims to show Canadians that banking can be simple

TORONTO, April 21, 2014 /PRNewswire/ - Today, Tangerine (formerly ING DIRECT) is launching a new, fully integrated advertising campaign aimed at engaging Canadians from coast to coast. Rooted in the company's focus on improving Canadians' banking experiences, the bold campaign features a fresh face that personifies the brand's commitment to simple and progressive everyday banking.

"You only get one chance to make a first impression, and we wanted this campaign to not only be memorable, but to reinforce the values inherent in the brand," said Andrew Zimakas, Chief Marketing Officer at Tangerine. "What Canadians are now seeing is the culmination of nearly two years of strategic planning, research, development and execution that cuts through the noise to underscore the very simple message that banking doesn't need to be complicated."

The campaign execution also demonstrates the innovative nature of the brand. Tangerine is the first Canadian bank to integrate contextual pre-roll advertising on YouTube as part of its campaign. This comes on the heels of being the first Canadian bank to launch a fully responsive website,, which ensures a consistent website experience regardless of the device used to access the site.

The advertising campaign was designed to roll out in two phases. The first phase was a transition period that communicated the name change while reinforcing that the bank's core values will remain intact. The second phase, launching today, focuses on the simplicity of banking with Tangerine.

Tangerine's media plan includes:

  • Wide use of television, radio, out-of-home (OOH), print and digital advertising, with a television presence that is nearly 70 per cent higher than previous company airings.
  • OOH advertising that will reach Canadians through the use of vertical boards, transit placements and multiple station dominations.
  • Contextual pre-roll advertising on YouTube and contextual search engine marketing that will engage consumers in a relevant way when they search for common, non-financial related topics; a first for a Canadian bank.
  • Broadcast visible, in-arena and online assets in the home arenas of the seven Canadian NHL teams.
  • Presence in all Cineplex movie theatres.
  • National presence through various media that spreads beyond the country's larger urban markets of Toronto, Montreal, Calgary and Vancouver to include Halifax, Moncton, Edmonton, Regina, Saskatoon, Winnipeg, St. John's and Charlottetown, as well as smaller communities in Ontario and Quebec.

For its television ad production, Tangerine enlisted award-winning director Martin Granger and feature-film cinematographer Barry Peterson who is known for his work on blockbuster comedies such as Zoolander, 21 Jump Street, We're the Millers and The Lego Movie.

"Banking in Canada is still complex and at times unfair," says Chris Hirsch, Creative Director at john st. "We wanted to develop a consistent creative platform that showcases the brand's unique position in the industry."

Nellie Kim, Creative Director at john st. adds: "We want to show consumers that the choice to bank with Tangerine is as simple as the Tangerine banking experience itself."

john st., Tangerine's advertising agency, spearheaded the overall campaign strategy, brand positioning, television, radio and OOH creative. Dashboard created all digital and online components, including contextual pre-roll, social media assets, website assets and banner ads. Initiative Media planned the media buy. Response Innovations took care of direct mail, including the largest mail-drop in the bank's 17 year history.

To watch the new television ad launched today, visit

About Tangerine

Tangerine is a direct bank that delivers simplified everyday banking to Canadians. With more than 1.9 million clients and close to $38 billion in total assets, we are Canada's leading direct bank. Tangerine offers banking that is flexible and accessible, products and services that are innovative, fair fees, and award-winning client service. From no-fee daily chequing and high-interest savings accounts, GICs, RSPs, TFSAs, mortgages and mutual funds, Tangerine has the everyday banking products Canadians need. With over 1,000 employees in Canada, our presence extends beyond our website and mobile app to our 24/7 contact centres and our Café locations. Tangerine was launched as ING DIRECT Canada in 1997. In 2012 it was acquired by Scotiabank, and operates independently as a wholly-owned subsidiary. For more information, visit

Follow us on Twitter @TangerineBank.

SOURCE Tangerine

Video with caption: "Video: Banking doesn't need to be complicated. Get everyday banking with no unfair fees, great rates and award-winning customer service from Tangerine. It's that simple. Learn more at". Video available at:

Image with caption: ""Do you want to earn interest on your chequing" - An example of a Tangerine transit shelter ad. (CNW Group/Tangerine)". Image available at:

Image with caption: ""Stop following the crowd" - Tangerine takes over Yonge and Bloor Station in downtown Toronto. (CNW Group/Tangerine)". Image available at:

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